- Date posted
- 3y
- Date posted
- 3y
That sucks dude. I'm sorry to hear that. I would contact NOCD directly.
- User type
- Staff
- Date posted
- 3y
Yes, contact care@nocdhelp.com, the support chat, or call them directly.
- Date posted
- 3y
Got fired? What state are you guys in?
- Date posted
- 3y
NY
- Date posted
- 3y
How did you find out they got fired because of that?
- Date posted
- 3y
They messaged me to let me know
Related posts
- Date posted
- 22w
So having not even made headway yet with sessions with my latest therapist (not NOCD) she has just left me hanging saying I’ve got too anxious and I need to increase my Remeron before she continues with me and won’t even give me a date to start again……… I don’t really want to increase my meds as it was what she was saying to me in therapy that upset me, or is it really supposed to get worse before it gets better? My career that I worked so hard for is literally hanging by a thread and her doing this to me means I have to stay off work longer and I’m just really upset by her actions and the potential knock on effects of this 😢
- Date posted
- 19w
We still don’t know what happened to her. Young, healthy, vibrant. I have so many thoughts…I want to know what happened to her. She is the one I would go to for times like this. I feel selfish as well. I’ve been seeing her for ten years. I can’t imagine starting over. So many strong OCD issues that she helped me through. I have lost an important person in my life. My heart and prayers go out to her family.
- Date posted
- 18w
And no one at the company will call and tell me why or how this was appropriate, nor did they follow through and make sure I have follow up care. (I dont have follow up care. I’m too afraid to trust a therapist again. My chart also shows I am severely depressed and anxious.) Instead they falsely charted there was follow up and closure and I only found this out because I REACHED OUT and a random customer service member told me: “Hi Tessa, one of our Member Advocates spoke with you first on Saturday, 5/31 around 10am PDT. After that call, the Member Advocate requested that one of our Clinical Managers reach out to you, in which Arlene (the Clinical Manager) had spoken with you that same day between 10:40am PDT and 11:20am PDT. Arlene had discussed your concerns regarding the therapist directly with you during that time and provided you with resources in your area that could be a better fit for your needs. As mentioned, we have reached out to Arlene again today, who has stated she will give you another call to address any additional concerns you may have regarding this situation.” Once I showed screenshots showing there was no second call from NOCD, and demonstrated that Arlene, who I have NEVER spoken to in my life had lied and falsely charted a resolution only continued to lie more and attempt (and fail) to cover it up by claiming she called me on her “personal clinician phone.” “Hi Tessa, we have coordinated with Arlene to obtain more information in regards to what occurred here. She indicated she had called from her personal clinician phone, which would come through as a blocked number on your end. However, for the call today, she is able to give you a call at 2pm PT and call from the main NOCD phone line, so you can expect the call from our (312) phone number. Will a call at 2pm PT work for you today?” After all this … NOCD negligently failed to reach out to me for a second time this last weekend after telling me: “We would be glad to accommodate that for you, and will have another Clinical Manager reach out to you today. Once we have a confirmed time that person will call you, we will send you an update to make sure you are informed of that call time.” No one followed up with a time. No one called. I had to go back into this anxiety riddled place to beg for a call. Still waiting on the call. Be careful. Don’t expect anyone to help you if you experience an issue. They cover for themselves. Having a therapy company that I trusted to treat me and care for me (for a very hefty price) call my family disgusting and attempt to gaslight me by telling me a story about Arlene that wasn’t based in reality, I.e., “Arlene (the Clinical Manager) had spoken with you that same day between 10:40am PDT and 11:20am PDT. Arlene had discussed your concerns regarding the therapist directly with you during that time and provided you with resources in your area that could be a better fit for your needs,” when that never happened is not something clinicians should be doing to people with mental health issues.
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