What is the free call for? Also do they ask for all of your insurance info, such as ID numbers and stuff like that?

I’m considering trying therapy through nocd. This is too heavy for me to try and hold in anymore. I had a really bad night last night. I don’t want to use my mom’s insurance so I’d be self pay. Has anyone tried and is it worth it in your opinion? I’m afraid this is starting to affect my relationship and even my job+ feels more debilitating than ever. I think it might be time I’m also so shy. I wish I could do text therapy rather than phone visit 😫 any advice? I’m sure it’s not as bad as I imagine it’ll be. If anything I’ll bet it’s nice and I won’t feel the need to hold back. I’m also not diagnosed yet, has anyone gotten a diagnosis from doing therapy this way?

17f So basically I went to a psychiatrist to get diagnosed cause I've been struggling with ocd since I was 4, I went through almost every theme and now my worst ones are real event ocd and POCD they made my life a living hell for the past 1.5 years, destroyed my life basically. I come in and my mother for some reason went with me even though I asked her not to. And the first thing the psychiatrist does is asks my mother "Do you have a full family or are you divorced and who is she living with?" Like the first question, and then spent 10 minutes talking to my mother, I couldn't say anything and my mother said enough of weird stuff because of which I wasn't gonna be taken seriously, I almost started crying then i said that I don't want to continue the visit and left. Idk maybe I'm dramatic but it's the second time therapist/psychiatrist asks random questions about my family like "are your parents alcoholics?" when I haven't even mentioned my parents (spme therapists i went to a year ago), and this time the first ever question was about my parents marriage situation? Like I wanted to talk about my ocd I had since I was 4 it has fucking nothing to do with my parents divorce so I just got nervous and left So I'm wondering like is this a normal first question to ask or is it weird...?

Does anyone else find it odd that we are told we are “covered” and then six months later get bills for $800 + because we weren’t actually covered fully? If I had any idea earlier, I would have stopped. Nope, I’m told I’m covered and appointments are forced on me weekly, only to find out that the amount I’m required to pay with insurance is more than I paid out of pocket? Please confirm with your insurance carrier to avoid this horrible discovery in the middle of an economic crisis.