(I work at a bank, this is my first full time job. I am in the teller drive through and this is my second week, I am also the youngest and least experienced employee of this branch.) We were extremely busy, thereās only me and one more employee in the drive thru. Thereās 3 cars in each line waiting, and Iām overwhelmed and sweating. Spot 4 sends up the tube, and rings for assistance. I speak into the mic to her spot, āIāll be right with you!ā. She begins to demand something but i turn off the speaker because I told her iād be with her soon and I donāt have time rn. I jokingly say to myself āGirl i said iād be right with youā. My coworker (who has previously called customers b**ches behind their back) says āthat isnāt how we speak about customers, we just remind them again that we will be with them in a minuteā. i say āsorryā and speak to Spot 4, āIām so sorry maāam thereās a couple ppl ahead of you, Iāll be right with youā, she starts screaming and cussing me out, saying āIF YOUD LISTEN TO ME YOU ****ā etc etc āI NEED TO DEPOSIT THIS NOWā i say āokay maāamā. iām bad at confrontation, im sweating and on the verge of tears. i finish my transaction and her tube comes back with a 7ā stack of u organized and mutilated bills and 3 different deposit slips. I panic, iām new, the amount is over my drawer limit. i say āiām not comfortable doing this ladyās transaction, i donāt feel ready, can i watch you do it?ā my coworker says āno you can do itā. itās already 30 min past my shift ending, i havenāt balanced my drawer, i closed last night and opened this morning, im running on 3 hrs of sleep, and i havenāt eaten in 2 days. Spot 4 is ringing again to demand me to hurry up. i start tearing up and looking around for help, i finally grab someoneās attention, and they help me thru the transaction, but it was obvious they were annoyed. i canāt stop rethinking this and thinking i made it all up and im just an idiot. what did i do wrong???? ive been having a panic attack for 2 hours since my shift ended, im in hysterics, it feels like im doing compulsions extra due to the stress